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This site has been optimized for iPhone and iPad.

Frequently Asked Questions

Normally, all software comes from the App Store. If for any reason you just ordered directly from our site, and did not receive confirmation by email, please report it by clicking below, and we will do all we can to assist immediately. Most of the time, automated messages sent upon purchase may have been misplaced on arrival by filters in spam or bulk folders. You may want to look in there first. At any rate, we will re-send manually right away to make sure you get what you purchased. Your patronage is important to us.

All customer service or technical support requests MUST be done in writing by email.
Please tap here or on the envelope icon left.

How long will it take for you to reply ?
In general, during business hours, we do our best to reply immediately. Which means often less than 5 minutes, and usually one hour at best. If you do place an order out of business hours, on a week-end or at night, please allow us time to resume work, and we will do our utmost.

I am not sure I will be satisfied by your fonts. Do you offer refunds ?
Since 1987, we have tried our best to satisfy our customers to the best of our ability, and followed all technological evolution, so we are rather sure the fonts comply with all technical requirements. If you purchased in the App Store, we will gladly offer technical support. If you want a refund anyway, please contact Apple support, who will take care of that. If you purchased directly from our site, we do stand behind our products and offer a 45 days guarantee. By using Paypal, you also benefit from their guarantee.

Can you please call me back to assist in installation
Sorry, no phone support is available. We do our best to reply ASAP and personally by email. Please understand that hotline and call centers have a heavy cost, our low prices cannot finance. But we do our absolute best to support you by email.

Why should I go through PayPal ? I rather pay by phone with my credit card.
We stopped taking payment over the telephone to avoid any fraud. In any store, we could ask for ID and be safe. Besides, think about it : when you shout your credit card details to a call center at the other end of the world over a wireless or cell phone, are you really sure nobody is overhearing ?
The very reason why we chose PayPal, is to avoid any security breach. As the major payment processor on the Internet today, they are the most trusted partner. When you pay through PayPal, we never know your credit card details. This is much, much safer for both parties. For you, it is as safe as an ATM from home (much better than the real thing), and for us, there is no chance of error. Everybody is happy.

Ooops ! My PayPal primary address is obsolete, and your mail will be lost
Please let us know your current address, name and product purchased, so we can send you a copy of the download instructions. This is also valid if for any reason your mail crashed, or something happened that distroyed your precious files.
To change your PayPal primary address, log onto their site, enter your new address (they have excellent guidelines), verify it, and voila.

My device crashed, I have lost your fonts, password. Please help.
If you purchased from the App Store, connect to iTunes, and after login, you will be able to find back all your purchases and reinstalll. If you purchased direct from our site, we keep good records and can retrieve your download instructions for you later on. We do need the approximate date of purchase , email address or name of the purchaser to find back your records.

What assures me that you will deliver as promised ?
Our Payment processor, PayPal, has a very strict procedure in case a vendor does not deliver. Our system is set so as soon as you have completed payment, you will be taken to the download area, where your computer will fetch your purchase electronically. And at the same time, download instructions will be sent to your current PayPal address as an added measure of precaution. If you could not locate that mail, look into the spam or bulk folder, where filters may have misplaced that automated message. This happens often with GMail, AOL and Hotmail, and unfortunately we have no way to find out.

Why should I use Safari ? I prefer Chrome.
For technical reasons, only Safari can carry out the installation of fonts in a device preferences. So you must use Safari for that operation. But that is only once. Safari is installed as default on all iPhones and iPad, so it should not be much of an issue.


PRIVACY STATEMENT

We believe in the strict right to privacy. In other words, your information is your own, and you are entitled to expect others to respect it as your private property.
 
We do not collect any information about you, and do not use tracking software such as cookies or other technical means.
 
Servers automatically record IP addresses of computers connecting to them to be able to deliver pages, but none of this information is used for any tracking operation.
 
We strictly forbid ourselves to collect, record or otherwise process any private data belonging to our visitors without their expressed consent.
 
Match Software


iOS-Fonts.com terms of service, and conditions of use


PLEASE READ CAREFULLY THESE TERMS AND CONDITIONS OF USE BEFORE USING THIS WEB SITE OR RECEIVING ANY OF THE SERVICES AVAILABLE ON THIS SITE.

Welcome to the iOS-Fonts.com site terms of service, conditions of use, and privacy policy. By visiting or using this site, as well as ordering products available displayed on this site, or downloading software from it, you agree to be bound by these terms and conditions. If you do not agree with these terms and the conditions of use written in this document, please do not use our website.

You are granted by iOS-Fonts.com a non exclusive, non-transferable, limited right to access, use and display pages and graphics contained in this site for your personal use. You agree not to interfere with normal operation of this site in any way through any means including, but not limited to : spamming, ping attack, excessive download, polling, viruses, hacking.

iOS-Fonts.com is owned and operated by Match Software who owns or has the right to use and provide material on this site, including, but not limited to, pictures, documentation, text, data, programs refered to globally as "content". This site is protected by copyright as a collective work and/or compilation under U.S. copyright laws and other international and national laws and conventions. You agree not to copy, modify, or distribute any part of this site without iOS-Fonts.com permission. You agree not to use any part of this content for derivative worlk. The content of this site may be downloaded for off-line viewing, but cannot be distributed on-disk without iOS-Fonts.com permission.

iOS-Fonts.com reserves the right to change content at any time and for any reason. Changes in these terms will be effective as soon as they are posted.

This site, including all content, services, software and information, is provided on an "as is" and "as available" basis without representation or warranties of any kind, expressed or implied, including but not limited to fitness for a particular purpose, compatibility with specific platforms or free of any defect. iOS-Fonts.com cannot be held liable for the use of any part of the content of this site, its use, impossibility to be used, or inaccuracies.

Purchased versions of the fonts are provided under the Standard User License agreement. Unless specified otherwise, they are single user license. Under no circumstance the font files should be distributed as part of another software package or not, without an expressed authorization. Please contact us if you need a developer license.

General provisions

These terms and conditions of use are governed by, and construed in accordance with the laws of the State of Delaware. The sole and exclusive jurisdiction for any action or proceedings arising out of or related to these terms and conditions of use shall be an appropriate court located in the State of Delaware and you hereby consent irrevocably to the jurisdiction of such court.

These terms of service and conditions of use constitute the entire agreement between you and iOS-Fonts.com. It supersedes any prior written or oral agreements between the parties. If for any reason any portion of these terms of services and conditions of use was not enforceable, the rest of the provisions remain in effect.

If you have any additional question concerning the content of this page, please Contact us